Yea because a 16 year old cough up 250$ just like that with a credit card he doesn't have. Joe Morgan ^when an idiot can't read or only reads what they want to read, then ignores the same problem everyone else has. However, having said that, if my job depended on heavy use of something like Camtasia, I think I'd be much more diligent about putting it through its paces to see how well it works. So for me, even a 30 day trial has never worked well because of other factors. I'm often installing software to test, testing for perhaps an hour, then not really having another window for a week or two to test again. However, I know that I'm likely like anyone else. So things such as the application freezing or other issues should have been encountered or revealed during the trial period. To my knowledge, the trial is fully functional and the only limitations I'm aware of are that anything output from the trial contains a watermark until the trial is unlocked and during the installation, there is a timer that gets set that will not allow using it beyond the trial period. I'd have to respectfully disagree with your assessment that one is only able to test the trial in any kind of "limited" fashion. I want my refund or the next upgrade better be completely free and working. Thought it was my 8 years old laptop that couldn't handle Camtasia 8 anymore and bought a modern up to date laptop, my new laptop couldn't run it well either, but from what I'm seeing these issues got transferred to CS9 out of the blue too. Wasted all morning watching tutorial videos seeing what was new.pointless watching them because I can't do any of them with all the frequent lag and freezing. Decided to buy Camtasia 2018 this morning because I actually have money to get it and liked the new pletely broken. It still had problems, but it was way better than this until 1 or 2 years ago where it started acting weird and crashing way more than usual. I pirated Camtasia 8, years ago and loved it. If Camtasia been knowing about these problems then why isn't this fixed then? No the real question is why are they still charging people 250$ on a software that's broken? This is why I pirate my stuff before I buy it. "Crashing or freezing is not the experience we hope to deliver." Wait these issues were going on for months with CS2018 and even years with CS9?! Nope, I want my refund, I didn't send 250$ on a broken software that's never going to get fixed. If anyone has any personal experience with similar issues, I'd appreciate suggestions. Very uncomfortable being out of commission since I use this all day long. After that, I'll just hope it heals itself by morning. Trying one last clean install for the day, making sure all drivers are updated, installing program with Admin permissions, crossing fingers, and possibly having a glass of wine. And I've been using Camtasia for years.īut I hate those coincidences, and I'm sure TechSmith does too. Can't imagine it's solely related to installing 2018 because even with clean Windows installation, I can't install 9.1. UPDATE 2: Hey, it's calming to install Windows, right? 3rd clean install and no luck. Anyone have thoughts about what to try next? Now, with a clean installation of a Windows no luck installing. Each time tried to reinstall 9.1, which was working fine. Two complete clean reinstalls of Windows. UPDATE: Well 5 hours later and I'm on my Mac. I know it doesn't do any good to express my frustration but I just did -) It's been years since I had to do this but here I go, completely reinstall Windows is my todo list today. What I would give to take back that decision. The irony is I just finished several projects with 9 30 minutes before getting the wild idea to upgrade. I've spent a few hours trying all the typical solutions (reversing registry keys, making sure all hidden data is wiped out, plus all the other suggestions from tech support). Been working with tech support but day three of no solutions. I reinstalled 9 and it's doing the same thing now! Totally unusable. So I uninstalled 2018 in the hopes that bug fixes will be coming out in the near future. Trying to import existing projects just locks up the program. After installing 2018, could not capture, or more correctly, it captures and then takes over 7 minutes to show up in Studio.
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